SERVICES WE OFFER

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Personalised Elderly Care to Suit Individual Needs

We provide the following forms of care:

• Long stay Residential and Dementia care
• Respite care
• Day care

We specialise in addressing the needs of individuals who are elderly and/or suffering from dementia, providing a personalised care plan for every resident to ensure their particular needs are met in full.

Respite Care

We also offer respite care facilities, so if you would like to use the service for a short period of time, whether as a one-off or from time to time as needed, we can accommodate you.

Day Care

We also offer the provision of day care for residents who want some companionship and/or assistance with their personal care, whilst not being ready for residential care. This service can also help full-time carers to have a break and to perform important errands.

A Varied Range of Activities and Services

At Orchard Court we have a lot to offer.  There is always something happening to entertain and involve our residents, to enrich their life with us.

All our residents enjoy:

• Home cooked, well-balanced, nutritional meals with fresh fruit, vegetables, meat and home baked cakes with all personal preferences and special diets catered for
• A regular and varied activities and social programme, including day trips to attractions and events, exercise classes, games, bands and an annual summer barbecue. See a range of these activities and our weekly activities schedule on our Facebook page
• Use of our television, video and music facilities
• Unlimited broadband available throughout the home via WiFi.
• Freedom for visitors to get involved with the home and contribute to the care and activities
• Secure garden separate from car park where residents can enjoy the plants and be involved in planting and tending
• Vegetable patch for residents to work in if they choose
• Trips to garden centres
• Personal laundry service
• The ability to bring their pets with them (after discussion with management)
• Visits from petting animals
• Festive parties and entertainment throughout the year

In addition our residents benefit from:

• 24 hour care team – there’s always someone on duty in case of any emergency or requirement
• All medications are administered by our care team so no-one can forget to take their pills at the right time
• A regular hairdressing service
• Daily newspaper service
• Access to a chiropodist if required
• Taster days to try the home at no or minimal cost

We have an Activities Coordinator who provides a calendar of activities every week and ensures our activities are accessible for all our residents to enjoy.  Families and friends are encouraged to be involved too if they wish.

Moving In Process

Once you have made the decision that you would like to come and join us, we will conduct an initial assessment to ensure that we fully understand your situation, what support you require, and how we can best provide the care you need.  This assessment can be carried out at your own home, or in hospital, if required.

Once we know how we can best support you, you will then have the enjoyable task of selecting your room.  Having confirmed and agreed the fees, we can complete the required paperwork the same day if necessary, and you can usually move in as soon as this is signed. 

In accordance with the Jasmine Values we aim to be as upfront and transparent about all fees (current and future), terms and conditions as possible.  We believe our standard terms and conditions are amongst the fairest in the industry, and we ensure they are signed primarily to reassure and protect our residents.